Stevens creek honda indeed is cheating consumers. Stay away from this
place for service.
I received an alignment coupon at home for $99 for my accord. I could
get it done cheaper outside but thought that dealer would do a nice
job. This place has such bad mechanics, that my problem (pulling
towards the left) remains the same. I could go back there only after 30
days to tell them that they did not do a nice job...they said that they
can not do anything as 30 days are passed. That is horrible because
even at a small shop near my house, they give 6 months guarantee on
alignments.
Then I was reading so many other problems with them on the newsgroups.
I will strongly recommend all to stay aways from them for any service
related things. They might be okay for sales ...but for service, they
SUCK.

I have mine 60K service done from there and car felt like nothing has
been done. After all previous service from another dealer in sunnyvale,
it felt soo good after the service.

Moral of the story: STAY AWAY FROM STEVENS CREEK HONDA FOR SERVICE.