In all likely hood that information was provided by the prior owner but the
dealers will discard all that information so as to keep new owners from ever
contacting the prior owners. Another reason NOT to do business with
dealers for anything other than the direct purchase of a new car. Stay away
from their service departments. Someone must pay for the fancy service
advisors, car washes & etc. And even then you don't get to talk with the
mechanics who do/did the work. I live in the Los Angeles area and there are
plenty of independent service shops.
Neal

"Stephen Jr via CarKB.com" <forum@CarKB.com> wrote in message
news:3873c9e3b16d40ce924e80c7c69484e5@CarKB.com...
> Found the answer for those interested. You need to get the S/N off of the
> dvd device in the trunk, then bring the car into an Acura dealer with
proof
> of ownership/purchase, and they use a special web site to look up the 4
> digit code.
> Interesting to know that one Acura dealer was going to charge me $96/hr to
> get the serial number off of the device and then look up the code online.
> They estimated approx. 1-2 hours. The device has 4 "easy to get to" screws
> and it took me about 5 minutes to get the S/N off of the unit. I will soon
> be bringing it to a local acura dealer to get the code for FREE!!
>
> --
> Message posted via http://www.carkb.com