My apologies for cross-posting to several automotive groups, but I am
hopeful of finding feedback for a supplier of Xenon replacement lamps (who
seems to have disappeared!)
One of my cars (Mercedes CLK) has factory equipment Xenon headlamps (D2R
Philips), and one of them died. To ensure uniform color match, I opted to
replace both lamps at this time, ordering them "next day delivery" from what
I had hoped was a reputable company (hid2go.com):
http://www.hid2go.com/
My Credit Card was charged on the 11th, and I also have a confirmation email
from the company. Their internal tracking number mentioned they were shipped
on the 12th, but their site now reports that tracking number does not exist.
I tried emailing them and leaving messages on their voicemail since the
12th, but have had no response from them?!?
Before I report it to my credit card company as fraud and order from another
company, I'd like to know if anyone here has dealt with them and what their
experience has been. I'd not have so much angst were it not for the fact
that I'm driving around with a headlamp out and no one has returned my
messages.
Thanks for any input!
Paul
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